We never forget the human factor and you will never get a robotic response.
Our Philosophy
People are generally ok and we all benefit from support and comfort.
What sets us apart from other coaching websites? Our commitment to connecting you with someone just like you.
Nicole, our lead coach, has been helping people live happy lives since 1983. Like all our coaches, she maintains her qualifications as current with at least 100 CPD (continuing professional development) hours per annum. The direction of her education this year is the impact of Parental Mental Health on Children.
MEET THE TEAM
We never forget the human factor and you will never get a robotic response. We pride ourselves in customer service. Why? Because you want to know who you’re sharing your life story with and that it is being handled with care. Your dignity and quality of life are always at the forefront of our minds. Our results have grown at the highest rate ever in the year 2018 and we are looking to the future with optimism.
Jackie Smith Bsc (Hons), PGDip
Joint Founder
Jackie has seventeen years experience in clinical psychology, utilizing Transactional Analysis.
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- Specialist Fields:
- Image consultancy
- Social anxiety
- Self harming
- BPD
- Body image.
Jackie volunteers for Charizma whenever she can and helps develop our much acclaimed online social rebirthing CBT program tools.
Leeanne McCoy R.S.W
Registered social worker with the Ontario College of Social Service Workers
ACT Practitioner, Grief Counsellor and Solution Focused Therapist.
A mom with three kids, one with ADHD and Fragile-x syndrome who enjoys working in the helping capacity for over 15 years. Having personal experience of recovering from childhood onset trichotillomania, Leeanne has Crisis Intervention training and counselling credentials as a Sexual Assault Crisis worker and in a Women’s Shelter. She practices ACT and solution focused therapy, and has studied grief counselling.
Leeanne’s education and work experience is related to her belief in solution focused therapy. She believes in empowering people and currently works with families part-time in solution focused counselling. She has crisis intervention and has worked in various Women’s Shelters and in the Sexual Assault Crisis Centre as a front-line worker. In 2002 she created a program, Healthy Relationships, in conjunction with one of her colleagues that is utilized in her local Women’s Shelters and a few High Schools. Currently 16 years pull free. In the past I have worked with families in crisis as a home visitor, and families that fall under the Canadian guideline of Poverty. I have sat on various boards, including the Health Unit when devising the Ontario Program of Healthy Babies, Healthy Children, and helped shape the tools to identify families that may enter crisis. I currently volunteer time with United Way and work very close with teams at the end of the year when allocating funds for Non-Profit agencies. I have done more, but will leave the most current things here, if you have any questions feel free to inbox me. I was a scalp puller from the age of 3, and finally around my 22nd year, was able to overcome my pulling. I started to pull due to extreme circumstances that caused stress on me. It became more behaviour the older I was. I say behaviour, because it became a coping mechanism for things that I could not handle. My pulling, and nail biting would only present itself when I was in crisis. I have sparse hair from my years of pulling, but have learned to cut it to look more fuller. I still have areas where the hair has not grown.Michelle Harper
A balanced head for figures, Michelle excels at organisation and handles the team’s creatives sensitively and firmly. While her background is in accounting and finance, Michelle has become our key contact for clients as she has a flair for making people feel at ease. Michelle is the definition of Supermum , with three awesome children who also benefit from her organisational skills.